TL
Thandokazi L

1 reviews | Active since Jun 2022

05 Mar 2024, 09:50

RAM COURIERS

I made an online parchase on the 29th February 2024, on the 04th of March 2024 i received an sms from the service provider that my parcel was out for delivery with RAM Couriers. At 18:15 i received a call from the delivery guy who was delivering my parcel at an incorrect address. the following morning I contacted ram and they told me that the service provider gave them an incoreect address, I then contacted the service provider to check whether my address was incorrect, the service provider had the correcnt address I dont know where RAM COURIERS got the incorrect adsress. I now have to wait for my parcel t be redirected and then delivered to me. I AM SO ANNOYED AND ANGRY.

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply06 Mar 2024, 14:25
Official
Good day Thandokazi,

Thank you for reaching out to Ram Hand to Hand Couriers.  The address has been corrected and parcel delivered to the correct warehouse for delivery, kindly note we as a courier company we are provided with delivery address by our suppliers and cannot create an address for a client.  I am sorry about the delay and will push to deliver as soon as possible.