NR
Nkosinathi R
1 reviews | Active since Nov 2023
03 Dec 2020, 19:16
RAM Couriers ***
Bad service delivery! My order was supposed to be delivered Tuesday but they captured my details incorrectly and couldn't get a hold of me. Even after calling them and updating my details they still failed to contact me regarding delivery. When tracking my parcel, it keeps being flagged as "Outgoing Call - Non-Delivery Validation - ####/##/## called client ###@###.## ##h## on ### ### #### client did not order anything(RTS)". Even the call centre guys can't give you any information regarding this ***. Now the status is set to "UNSUCCESSFULL DELIVERY IN Industria - Cancelled - Never placed order"
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Ram Hand To Hand Couriers's replyOfficial
04 Dec 2020, 11:15Good day.
Please note that the parcel has exceeded its delivery attempts and will be returned back to the sender. The courier was informed that the order was placed after the change of address was done.
Apologies for any inconveniences caused.
If you would like to receive the parcel again, please re-order the parcel from the sender, with the correct details this time.
Kind regards.
Please note that the parcel has exceeded its delivery attempts and will be returned back to the sender. The courier was informed that the order was placed after the change of address was done.
Apologies for any inconveniences caused.
If you would like to receive the parcel again, please re-order the parcel from the sender, with the correct details this time.
Kind regards.
Ram Hand To Hand Couriers's reply04 Dec 2020, 11:15
Official
Good day.
Please note that the parcel has exceeded its delivery attempts and will be returned back to the sender. The courier was informed that the order was placed after the change of address was done.
Apologies for any inconveniences caused.
If you would like to receive the parcel again, please re-order the parcel from the sender, with the correct details this time.
Kind regards.
Please note that the parcel has exceeded its delivery attempts and will be returned back to the sender. The courier was informed that the order was placed after the change of address was done.
Apologies for any inconveniences caused.
If you would like to receive the parcel again, please re-order the parcel from the sender, with the correct details this time.
Kind regards.