Ram Couriers ??

So these guys are supposedly the ones that had to deliver the Rain Sim cards i had ordered. The last delivery was super traumatic because as i was getting the parcel a couple of guys held the couriers hostage at gun point but i managed to run away. The courier guys were still calm and managed to help me. Today 17/8 had a bunch of st***d guys that i had communication with all day we had an agreed time for delivery but then when they had to deliver they claimed that my phone rang unanswered they showed up at the gate,so i sent my Partner to collect as i was still traumatised from the last ordeal the guys just drove off when they saw him. Like how the f**k am i supposed to obtain my parcel which is already billing its bad enough that one has to postpone errands/work waiting for these guys. Then when they have to deliver they run. One them calls the call centre and they make one hold unassisted. Hai shame RAM ke Zero.