lW
lesley W

1 reviews | Active since Nov 2014

04 Mar 2024, 07:34

RAM Couriers *************

I am still waiting for my parcel which was despatched by the seller on 23rd Feb 2024. See attached waybill. The address was changed by the courier for some unknown reason from Vaal Marina Midvaal to Mamello, Midvaal, which is an informal settlement. I phoned the RAM helpline twice on Tues & Wed respectively last week. On Tuesday I was advised the parcel was out for delivery so the address would not be corrected but the courier would phone me when in the area. Nothing! On Wed I phoned again & was told that the parcel was still at the hub. Confirmed the delivery address. I was assured delivery would be expedited. Phoned the seller who contacted Bobshop who also contacted RAM re the matter. Still no delivery Thursday or Friday. Still waiting as of this morning, Mon 4th March.. Delivery as stated by RAM is 2-4 days... More than disgusted with their service!

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