RAM courier VERY POOR customer service

RAM courier vehicle was highjacked , as a results my items were ****** as well... I got feedback after emailing n calling the company three months ago .. as of date I haven’t received any feedback after numerous attempts to contacts them via email n telephony ...I was initially emailed by Molebogeng Maphuti Kanama (ISA CSD) to inform me that my items were lost ... Tracking no:DHLE12-***8.001 ISA