FD
Felicia D
1 reviews | Active since Feb 2021
14 Jun 2023, 00:47
Ram Courier service
On my delivery date I tracked my parcel then I saw its on its way... Around half five the same day they contacted me but when I picked up the phone they hang it... so I tried contacting them only to to lie to me that the courier guy was at my residence and he tried to call me then he didn't get hold of me... lies lies lies, I was the whole time at my place and my phone was on I even had a few calls for the day without any network problems.... I am so angry I which companies could stop using this courier service because it is so bad bad... hope people see my review and never choose this ram services!!!
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Ram Hand To Hand Couriers's replyOfficial
15 Jun 2023, 15:12Good day Felicia.
Thank you for contacting RAM HAND-TO-HAND Couriers. I am very sorry to hear that you've had such a negative and unpleasant experience with our service, please accept my sincerest apologies for the inconvenience and frustration this has caused you, I have tried to check on our system for a parcel under your name/ surname however have not located any consignments.
Kindly advise, have you received an SMS and/or Email notifying you of your delivery ? If so, please will you be so kind as to send me your tracking number so I can gladly assist you?
Kind regards.
Kindly advise, have you received an SMS and/or Email notifying you of your delivery ? If so, please will you be so kind as to send me your tracking number so I can gladly assist you?
Kind regards.
Ram Hand To Hand Couriers's reply15 Jun 2023, 15:12
Official
Good day Felicia.
Thank you for contacting RAM HAND-TO-HAND Couriers. I am very sorry to hear that you've had such a negative and unpleasant experience with our service, please accept my sincerest apologies for the inconvenience and frustration this has caused you, I have tried to check on our system for a parcel under your name/ surname however have not located any consignments.
Kindly advise, have you received an SMS and/or Email notifying you of your delivery ? If so, please will you be so kind as to send me your tracking number so I can gladly assist you?
Kind regards.
Kindly advise, have you received an SMS and/or Email notifying you of your delivery ? If so, please will you be so kind as to send me your tracking number so I can gladly assist you?
Kind regards.