RAM courier, NOT TO BE USED

I placed an order for a new phone due to the fact that my current has given up the ghost. Vodacom dispatched a new handset on Tuesday the 28/09 at 15:12. It arrived in PE Wednesday 29/09 at 5:56. I called on Thursday 30/09 to see when it would be delivered. I was told it won't get delivered the same day as parcels need to be sorted for delivery first, bearing in mind it had all ready been sitting in their warehouse for over 24hrs already, that not withstanding, all the trucks were out on their routes already so it wouldn't be delivered that day anyway. Friday 1/10, I wasn't at work due to unforeseen circumstance, so I called the PE depo to see if I could get it delivered to my home address. That is not an option as it takes between 24 & 48 hrs to change that, besides, it was still sitting in the ram warehouse and not due for delivery that day either. So I offered to go and collect it myself. That is not an option either. I called this morning, 4/10 to confirm that it will in fact be delivered today and guess what, it's still sitting in the warehouse. So now, I am waiting for a phone call to see if it will be delivered today. Tracking number, for what it's worth U***