RAM Courier Driver Falsely Claims "Incomplete Address" to Avoid Delivery - Address is Correct & Verifiable on Google Maps Complaint Body:

I am lodging this formal complaint against RAM Hand-to-Hand Couriers regarding the failed and misleading delivery of my parcel today, 07/10/2025.

The delivery was scheduled for today, and I was available at the provided address. However, I received a notification stating the delivery failed because the "Address is Incomplete."

This is an outright falsehood and a completely unacceptable excuse for a failure to deliver.

The Address is Complete and the Address is Verifiable: This address is 100% correct and is easily verified by typing it directly into Google Maps or any standard GPS service, which resolves it immediately and accurately. There are no unusual characters or abbreviations.

Driver Negligence: The driver's decision to log an "incomplete address" suggests a lack of effort, negligence, or an attempt to fabricate an excuse to avoid completing the scheduled delivery for the day.

I need this parcel urgently. RAM Couriers must immediately investigate the conduct of the driver and resolve this matter.

I demand the following immediate action:

Guaranteed Redelivery: The parcel must be prioritized and delivered to the correct and complete address tomorrow, 08/10/2025.

Accountability: An official explanation for why a clear, complete, and verifiable address was falsely flagged as incomplete.

I expect RAM Couriers to contact me immediately to confirm the redelivery time and date. This unprofessional conduct and fabrication of excuses is damaging to your service reputation.