TM
Teboho M

1 reviews | Active since Apr 2019

05 Dec 2024, 16:21

RAM courier

This courier company has to be the worst one ever! My parcels have been in transit from Cape Town since the 30th of November 2024. I tried calling them today the 5th of December 2024 and I am not getting through. I just called again 16:07 and it says the number does not exist. I honestly need companies under TFG stop using this company because their customer service is terrible!

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply05 Dec 2024, 17:15
Official
Good day Teboho 
 I hope this message finds you well.  We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding.  We will deliver the parcel as soon as possible.

We do humbly apologise for delay caused . 

We will dispatch your parcel as soon as possible . 

Thank you 
Ram Management