TL
Thabo L

1 reviews | Active since Oct 2025

10 Oct 2025, 17:33

Ram courier

This is the worst courier company and its not first time i complained about i dont wish to use u again never u failed to deliver my parcel after i receive message Thursday and Friday that my parcel is out for delivery

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply14 Oct 2025, 09:43
Official
 Dear  Thabo ,
 
 
 We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed. 
 Please accept our sincere apologies for the inconvenience and frustration this may have caused.
 
The parcel has been delivered .

 We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
 Once again we humbly apologize and appreciate your patience and understanding.
 
 Sincerely, 
 RAM Team.