RB
Ruth B

1 reviews | Active since Mar 2022

03 Mar 2022, 08:47

Ram blatant lies.

My tracking number CONT05-***4

Blatant lies. According to RAM they were here at 7.30 last night to apparently deliver yet we were outside having dinner. No vehicle at all was around. This is an urgent delivery thus I used ram.

I suspect that the driver did not feel like coming all the way south and logged a ******* report.

I cannot get a straight answer from call center as to when I can expect parcel. I have to work from home to take delivery and this is causing great inconvenience

I will never use ram again. I expect conclusive service and updates. Utter disgusting service.

0
Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply03 Mar 2022, 12:23
Official
Good day Ruth.

Apologies for the delayed delivery of your parcel and the inconvenience caused.

The courier ran out of time to complete their deliveries yesterday, and they have selected an incorrect non-delivery reason on the system.

Tracking shows that they have managed to deliver your parcel about ten minutes ago:

RAMMobile Delivered |  | HADEBE, ZAMOKWAKHE | DBN |   | RAMMobile Delivered - RECEIVED BY RUTH BARNABAS | Out For Delivery


Kind regards.