RAM and Vodacom

So I ordered a cellphone off Vodacom's website, yet again problems. Would think after 2 years things would change. BUT RAM!!! the guy calls ....Hello we out side! I tell the guy im around the corner as its during working hours. The driver of the RAM van decides waiting 1min is a waste of his time. So as they drive off I call them on the number they called me and the driver decides NO im not going to stop!!! so I go around to the passenger side and I tell them the package is for me. They ask for identification I show them my drivers license as this was good enough for the bank and in store at vodacom. The driver says no and drives along.. So im guessing waiting a few more days for greater service from ram or just cancel the delivery and go to a different provider, that uses a different courier service