1 reviews | Active since Mar 2018
RAM and Vodacom
What Fresh hell is this... I was promised delivery on Monday. I waited for the delivery only to be told the driver could not get hold of me. After countless calls I was told the driver will deliver later in the day. I waited and waited for nothing. I make arrangements for Friday... Early in the morning I notice how I haven’t been told my delivery is in transit, I follow up. I’m told they’ll follow up I check the tracking app more lies are written about how I was called like ***? When did this conversation happen? I’m utterly frustrated with this company and the lies. I’ve asked Where their situation so I come fetch the damn parcel myself and I’m told it’s not allowed. The agents keep telling me they emailed the hub to deliver I ask her why can’t they call apparently they not allowed to call but to email. I’m honestly very shocked at the unprofessionalism RAM and Vodacom have displaced!
We sincerely do apologise for the delayed delivery of your parcel and the inconvenience cause in this regard.
Please note that the tracking shows that the parcel could not be delivered because you had requested that the delivery be made outside the complex. The courier needs to come to the unit to make the delivery.
Are you able to ensure that this happens so that we can request for the courier to re-attempt the delivery at the soonest possible time.
Kind regards.
We sincerely do apologise for the delayed delivery of your parcel and the inconvenience cause in this regard.
Please note that the tracking shows that the parcel could not be delivered because you had requested that the delivery be made outside the complex. The courier needs to come to the unit to make the delivery.
Are you able to ensure that this happens so that we can request for the courier to re-attempt the delivery at the soonest possible time.
Kind regards.