LS
Lilitha S

1 reviews | Active since Jan 2026

05 Jan 2026, 10:22

Ram

My parcel was supposed to be delivered on Wednesday the 24th no communication was made whatsoever, today is the 05th of January. When i call their customer care , they take long to answer and do not give you straight answers.

0
Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply06 Jan 2026, 09:20
Official
Dear Lilitha 

We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.

Parcel has been delivered successfully 
 
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
 
Once again we humbly apologize and appreciate your patience and understanding.
  
  Sincerely,