RAM****

I booked for an express delivery on the 8th May. Today is the 9th after hours and no updates, the parcel is still in my hands. Paying a ****** ridiculous amount to be ********** in such a way. I even called the customer service and waited 20minutes for a response. This company is useless. Now I need to drive from PTA to Mafikeng to deliver this parcel. I need my refund from this pathetic useless ripoff of a courier company