1 reviews | Active since May 2017

11 May 2017, 14:41

RAM 2 weeks Collection delay

<p>The customer service at RAM is shocking, i have been waiting 2 weeks for a Vodacom devise to be collected from me. I have been calling everyday 2times a day and still not getting anywhere, The courier is always on his way,ut never arrives. The complaints manager promised 2 times already to resolve this and it still has not been done. Vodacom should stop using RAM for any couriers. It's unacceptable </p>

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply11 May 2017, 15:16
Official

Good day,

Thank you for bringing this to my attention, I have escalated this matter to our collection Manager,

You will be contacted for collection arrangements to be made.

I do apologize for the inconvenience that has been caused due to this.

Regards