1 reviews | Active since Sept 2016

02 Feb 2021, 17:37

RAIN02-***8

You guys have the worst customer service ever. I am waiting for my order that was supposed to be delivered and like a fool I waited the whole day and no one cared to even phone and explain why the delay.

0
Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply03 Feb 2021, 12:43
Official
Good day Terrence.

Apologies for the delayed delivery of your parcel.

On a private reply, please provide to us the tracking number as it is currently masked and cannot be viewed.

Kind regards. 

Best regards,

's update03 Feb 2021, 12:55
Reviewer Update
RAIN02-***8
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply03 Feb 2021, 16:53
Official
Hi.

The matter has been escalated together with the phone call received from you.

The branch manager should be able to attend to it and resolve at the soonest possible time.

Kind regards.

Best regards,