BF
Byron F

1 reviews | Active since Jan 2022

06 Dec 2024, 14:02

Putrid ram hand to hand courier service

The worlds worse service ever...no communication, dont answer their phones service that putrid. If i could give them no stars i would...dont ever make use of their services

0
Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply06 Dec 2024, 17:39
Official
Good day Byron,

Due to the Black Friday and festive season rush, we are currently experiencing a significant increase in shipment volumes. 

 

As a result, there may be delays of 48–72 hours in collections or deliveries on certain routes.

 

We are fully committed to providing you with a seamless customer experience and are working diligently to minimize these delays while maintaining the high standards you expect from us.

 

To check the latest status of your shipment, you can:

  • Track your parcel on our website.
  • Use WhatsApp: Send “Hi” to *** to access our self-service menu and select the tracking option.
 

We sincerely apologise for any inconvenience caused and greatly appreciate your patience and understanding during this busy period.

BF
Byron F's update06 Dec 2024, 17:50
Reviewer Update
This is unacceptable as there were no communication from your company and my delivery were due on the 2nd...so its passed 48-72 hours.

And also ive experience no commitment nor seamless experience from your company.

Please dont recommend your whatsapp as thats a waste of time they dont respond.

I will still not recommend your company to anyone.

I reallu hope and pray that yall will take responsibility for all the inconvenience you causing your clients.

Give me a call.

Please feel free to give me a call.


Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply06 Dec 2024, 17:58
Official
We will arrange the parcel for delivery over the weekend.