DP
Desmond P
1 reviews | Active since Mar 2020
05 Dec 2024, 12:39
Pride themself with poor service
Hi my parcel has arrived at 5am in the morning, it’s now 10:30 it has not been prepared for delivery. The last time this happened the parcel was never delivered on the day. Please give feedback I want it delivered today as I’m leaving tomorrow so tomorrow is not an option or any other day besides today
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Please deliver my parcel today or tell me which hub I will fetch it myself. Please don’t text the automated message of delays I want my parcel today
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Replies (2)0
Replies (2)
Ram Hand To Hand Couriers's replyOfficial
05 Dec 2024, 14:46Good day Desmond
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologise for delay caused .
We will dispatch your parcel as soon as possible .
Thank you
Ram Management
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologise for delay caused .
We will dispatch your parcel as soon as possible .
Thank you
Ram Management
Ram Hand To Hand Couriers's reply05 Dec 2024, 14:46
Official
Good day Desmond
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologise for delay caused .
We will dispatch your parcel as soon as possible .
Thank you
Ram Management
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologise for delay caused .
We will dispatch your parcel as soon as possible .
Thank you
Ram Management
DP
Desmond P's updateReviewer Update
05 Dec 2024, 15:11I asked not to received automated response, answer my question
DP
Desmond P's update05 Dec 2024, 15:11
Reviewer Update
I asked not to received automated response, answer my question