AB
Akhona B
1 reviews | Active since Dec 2022
03 Sept 2025, 08:35
Port Elizabeth branch is ***********.
This is the most horrible courier company ever. The inconvenience it has brought in my life is damaging much. I will NEVER ORDER FROM CLICKS EVER AGAIN! I would rather make means work with Dischem cause they make sure I get my orders in time.
I ordered baby food last week Monday and now it’s Wednesday and my order has not arrived. There’s no communication of me receiving it either. RAM couriers and the Port Elizabeth branch to be specific. Your incompetency is unmatched. You made my life miserable for a whole week cause I spent money I did not budget for.
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Replies (1)
Ram Hand To Hand Couriers's replyOfficial
09 Sept 2025, 06:56Dear Akhona ,
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel has been delivered
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel has been delivered
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply09 Sept 2025, 06:56
Official
Dear Akhona ,
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel has been delivered
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
Parcel has been delivered
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.