DN
Dustin N
1 reviews | Active since Feb 2023
15 Mar 2023, 08:46
Poor/unreliable services
Ram services drivers are very unreliable and don't speak the truth. They don't keep to their word. They've been arranging dates with me to pick up a router for vodacom. They don't come on the specific date and we agreed on, they come on another day, and then tell Vodacom that I'm unavailable. I'm sure all calls are recorded. So please go through all those recordings and see who's speaking the truth. Terrible service from Ram.
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Ram Hand To Hand Couriers's replyOfficial
16 Mar 2023, 16:17Good afternoon Dustin. Thank you for contacting RAM HAND-TO-HAND Couriers.
I’m deeply sorry for your frustration and the inconvenience you’ve experienced due to this, I have tried to check on our system for your parcel under your name/ surname and contact number however I have not had any luck locating any consignment.
Kindly advise, have you received an SMS and/or Email notifying you of your collection? If so, please will you be so kind as to send me your tracking/ reference number in connection to the collection so I can gladly assist you.
Kind regards, Trae.
I’m deeply sorry for your frustration and the inconvenience you’ve experienced due to this, I have tried to check on our system for your parcel under your name/ surname and contact number however I have not had any luck locating any consignment.
Kindly advise, have you received an SMS and/or Email notifying you of your collection? If so, please will you be so kind as to send me your tracking/ reference number in connection to the collection so I can gladly assist you.
Kind regards, Trae.
Best regards,
Ram Hand To Hand Couriers's reply16 Mar 2023, 16:17
Official
Good afternoon Dustin. Thank you for contacting RAM HAND-TO-HAND Couriers.
I’m deeply sorry for your frustration and the inconvenience you’ve experienced due to this, I have tried to check on our system for your parcel under your name/ surname and contact number however I have not had any luck locating any consignment.
Kindly advise, have you received an SMS and/or Email notifying you of your collection? If so, please will you be so kind as to send me your tracking/ reference number in connection to the collection so I can gladly assist you.
Kind regards, Trae.
I’m deeply sorry for your frustration and the inconvenience you’ve experienced due to this, I have tried to check on our system for your parcel under your name/ surname and contact number however I have not had any luck locating any consignment.
Kindly advise, have you received an SMS and/or Email notifying you of your collection? If so, please will you be so kind as to send me your tracking/ reference number in connection to the collection so I can gladly assist you.
Kind regards, Trae.
Best regards,