TT
Thuso T
1 reviews | Active since Nov 2014
11 Feb 2020, 09:38
POOR SERVICES
RAM captured my cellphone number incorrectly and when tracking delivery and after calling in more than 10 times my calls being cut to correct the number. They say the number is corrected however delivery still not made. It has been 2 days now and counting please attend to this ASAP very poor experience indeed. Ref K***
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Ram Hand To Hand Couriers's replyOfficial
12 Feb 2020, 15:18Good day, thank you for your post. Our most humble apologies for the poor service you have received and also that you did not received your parcel. We will lodge the complaint and hand over to management to investigate as why you received your parcel late parcel, the relevant parties that contributed to you not receiving your parcel will be dealt with accordingly. Kind regards
Ram Hand To Hand Couriers's reply12 Feb 2020, 15:18
Official
Good day, thank you for your post. Our most humble apologies for the poor service you have received and also that you did not received your parcel. We will lodge the complaint and hand over to management to investigate as why you received your parcel late parcel, the relevant parties that contributed to you not receiving your parcel will be dealt with accordingly. Kind regards