1 reviews | Active since Mar 2015
Poor Service regaring Waybill no: 4core06/***1
Poor service received from RAM collection department. My parcel was suppose to be collected on the 14th May and today the 17th May at 17:35PM I am still wiating for RAM to come and collect my parcel which they have not done even after making several calls to follow up with their call centre but I am getting no help, online chat centre does not asnwer to questioned asked regarding the parcel, I mean what is the whole point of an online chat service if we as customers wont be able to receive proper feedback. I had to email my online chat transcript for prove that RAM has no customer service and with what has transpired i can say that their service is very POOR and I am very disappointed. The parcel that must be collected I will be charged for it and if RAM is not doing any justice I am being ****** from my livelihood.
We sincerely do apologise for the delayed collection of your parcel and the inconvenience caused thereof.
The collection will be escalated to collections department to ensure that the parcel is collected from your address at the soonest possible time.
Kind regards.
We sincerely do apologise for the delayed collection of your parcel and the inconvenience caused thereof.
The collection will be escalated to collections department to ensure that the parcel is collected from your address at the soonest possible time.
Kind regards.
Please deal with Mnguni Mtshayeli Cairo who is really unprofessional driver with no customer service.
My request has been reassigned again and I bet by 5pm nobody would have come.
I need feedback on h request
Please deal with Mnguni Mtshayeli Cairo who is really unprofessional driver with no customer service.
My request has been reassigned again and I bet by 5pm nobody would have come.
I need feedback on h request