FN
Fortuin N
1 reviews | Active since Dec 2018
24 Apr 2023, 20:25
Poor Service
Poor Service
Booked for a collection on the 20th till date they haven't collected. I called today they promised they will collect without fail still nothing
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Replies (1)
Ram Hand To Hand Couriers's replyOfficial
26 Apr 2023, 08:47Good day, thank you for contacting RAM HAND-TO-HAND Couriers.
I understand the frustration caused thereof and would like to take this opportunity to sincerely apologize for the unsuccessful delivery of your parcels as well as the negative experience you've had with our service. Unfortunately there is no tracking on the system with the reference/waybill number you provided, I have also tried to check on our system for your parcel under your name/ surname however have not had any luck locating any consignment/s. Please kindly advise, have you received an SMS and/or Email notifying you of your delivery ?
I understand the frustration caused thereof and would like to take this opportunity to sincerely apologize for the unsuccessful delivery of your parcels as well as the negative experience you've had with our service. Unfortunately there is no tracking on the system with the reference/waybill number you provided, I have also tried to check on our system for your parcel under your name/ surname however have not had any luck locating any consignment/s. Please kindly advise, have you received an SMS and/or Email notifying you of your delivery ?
Ram Hand To Hand Couriers's reply26 Apr 2023, 08:47
Official
Good day, thank you for contacting RAM HAND-TO-HAND Couriers.
I understand the frustration caused thereof and would like to take this opportunity to sincerely apologize for the unsuccessful delivery of your parcels as well as the negative experience you've had with our service. Unfortunately there is no tracking on the system with the reference/waybill number you provided, I have also tried to check on our system for your parcel under your name/ surname however have not had any luck locating any consignment/s. Please kindly advise, have you received an SMS and/or Email notifying you of your delivery ?
I understand the frustration caused thereof and would like to take this opportunity to sincerely apologize for the unsuccessful delivery of your parcels as well as the negative experience you've had with our service. Unfortunately there is no tracking on the system with the reference/waybill number you provided, I have also tried to check on our system for your parcel under your name/ surname however have not had any luck locating any consignment/s. Please kindly advise, have you received an SMS and/or Email notifying you of your delivery ?