KR
Kagiso R

1 reviews | Active since Aug 2021

03 Aug 2021, 15:49

Poor service delivery and rude staff

Ram doesn't care about their customers and they unreliable. Their staff are rude and doesn't care if u received your goods or not.

0
Replies (5)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply04 Aug 2021, 10:26
Official
Good day Kagiso.

Apologies for the experience you had with the delivery attempt of your parcel.

Please provide to us the tracking number for your parcel so that we can be able to assist to have your parcel delivered at the soonest possible time.

Kind regards.
KR
Kagiso R's update04 Aug 2021, 10:37
Reviewer Update
RAM: Your parcel is out for delivery to 14 Rooiblaar Avenue Proteapark 0305. ID required. ***. Track your parcel http://ram.co.za/t/K*** View our COVID19 courier delivery protocol at www.ram.co.za
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply04 Aug 2021, 13:01
Official
The parcel has been returned back to the sender due to exceeded delivery attempts.

You will be required to contact Vodacom and reorder the parcel. We will assist to ensure that the parcel is delivered successfully this time around.


KR
Kagiso R's update04 Aug 2021, 13:13
Reviewer Update
Your people couldn't wait 2 minutes for me.
All there care about is their knock off time.

No 1 informed me of the time they will arrive at my house.

Next time hire people who understands client care....and who understands the core of your business.

And this will not end here.
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply04 Aug 2021, 15:51
Official
We do apologise for the inconvenience caused.