TT
Tiisetso T
1 reviews | Active since Mar 2020
19 Dec 2025, 17:19
Poor Service Delivery
I was supposed to get a delivery today but the driver cancelled stating "incorrect address" although I was never contacted
Helpful (0)
Replies (2)0
Replies (2)
Ram Hand To Hand Couriers's replyOfficial
22 Dec 2025, 09:41Dear Tiisetso
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We will ensure delivery timeously
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We will ensure delivery timeously
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
Ram Hand To Hand Couriers's reply22 Dec 2025, 09:41
Official
Dear Tiisetso
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We will ensure delivery timeously
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
We will ensure delivery timeously
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
TT
Tiisetso T's updateReviewer Update
24 Dec 2025, 08:11I had a similar issue again yesterday where my package was flagged as incorrect address when it was supposed to be delivered yesterday and yet again I was not contacted by the driver. Please intervene and sort out this issue
TT
Tiisetso T's update24 Dec 2025, 08:11
Reviewer Update
I had a similar issue again yesterday where my package was flagged as incorrect address when it was supposed to be delivered yesterday and yet again I was not contacted by the driver. Please intervene and sort out this issue