Poor service delivery

I upgraded my cellphone contract from Vodacom online and entered my address as it should be on the site. So Friday my parcel was supposed to arrive then I got a call about an address issue. So I gave exactly the same address that I put on the website. So they said Monday and yesterday I waited for them and see delivery failed as they could not get hold of me. On my call records I received absolutely no calls from RAM. So either they absolutely lazy and don't want to find my house . Or they being lazy in general. I want my parcel . Should I give you a simpler address for your *********** lazy drivers who lie about calling me for my parcel. So delivering it to my school would be easier if your people can find a big building. And if they actually call me and ask me if I'm home or where I am or to come out. Your service is poor.