SC
Sizeka C
1 reviews | Active since Jul 2023
05 Dec 2024, 11:12
Poor service
Poor service. You sent me an email stating that I will receive my parcel before or on the 5th of December, and I just called to confirm because I left some time to receive it on my behalf. The consultant is saying that she is not sure when I am going to get my parcel because they are experiencing a high volume of whatever she said. I'm leaving the town tomorrow morning. So please advise, what must I do?
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Replies (2)0
Replies (2)
Ram Hand To Hand Couriers's replyOfficial
05 Dec 2024, 12:23Good day Sizeka Cholo
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologise for delay caused .
We are able to change the address to where you will be .
Thank you
Ram Management
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologise for delay caused .
We are able to change the address to where you will be .
Thank you
Ram Management
Ram Hand To Hand Couriers's reply05 Dec 2024, 12:23
Official
Good day Sizeka Cholo
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologise for delay caused .
We are able to change the address to where you will be .
Thank you
Ram Management
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual. Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologise for delay caused .
We are able to change the address to where you will be .
Thank you
Ram Management
SC
Sizeka C's updateReviewer Update
05 Dec 2024, 12:35Will you be able to deliver it to Kokstad, KZN? You are not giving me any solution. I said I am leaving the town which part you don't understand? Next time do not take our stuff then you know very well that your service is poor, you won't deliver on time. You can shove your apology.
SC
Sizeka C's update05 Dec 2024, 12:35
Reviewer Update
Will you be able to deliver it to Kokstad, KZN? You are not giving me any solution. I said I am leaving the town which part you don't understand? Next time do not take our stuff then you know very well that your service is poor, you won't deliver on time. You can shove your apology.