1 reviews | Active since Apr 2021
POOR SERVICE
I am very disappointed in the service I have been getting from Ram Couriers Cape Town. I have had a phone out for delivery from Vodacom for more then a month now. the first time I was not phoned before delivery attempt and I was at work that day, the second attempt was the next day and unfortunately I was ****** and didnt have an id book only an affidavit and your guy wouldnt accept that. the phone was sent back to JHB. Now the phone is out for delivery again for me and now you apparently have the wrong address, i have spoken to one of your people on monday and she corrected the address and didnt say anything about phoning vodacom. tuesday when I phoned ram they told me I need to phone vodacom wish i did at 8H30 in the morning and they changed the address and told me this takes 24 hours but she has sent you an e-mail and the night shift too. this morning when i phoned Ram they still dont have my changed address.. Tracking number K***
Please note that the Change Of Address is still not received from Vodacom.
Once we receive it, we should be able to process the change and have your parcel dispatched for delivery at the soonest possible time.
Kind regards.
Please note that the Change Of Address is still not received from Vodacom.
Once we receive it, we should be able to process the change and have your parcel dispatched for delivery at the soonest possible time.
Kind regards.
Once they do, you will be contacted for delivery arrangements.
Once they do, you will be contacted for delivery arrangements.