rR
rmuedi R
1 reviews | Active since May 2016
16 Dec 2024, 08:53
Poor service and lack of communication at RAM.
Bad services and they are blaming it on Black Friday. They were supposed to deliver my parcel from Edgars on the 28 of November. I still haven’t received it!! They keep blaming it on Black Friday but it’s now the 16th of December. Funny enough they were able to deliver parcels from Bash within 2 days. When I called in, I was informed my parcel had been misplaced and they are looking for it. RAM your system keeps updating that my parcel is at the dispatch office In Isando but no sign of delivery. I want my money back!!!! We are heading for the holidays and you failed to deliver on time! I wish they had used a different t service provider
Helpful (0)
Replies (1)0
Replies (1)
Ram Hand To Hand Couriers's replyOfficial
17 Dec 2024, 15:15Good day Rudrani,
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual.
Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologies for delay caused . The parcel has been updated and busy being sorted delivery will take place tomorrow.
Thank you
Ram Management
We do humbly apologies for delay caused . The parcel has been updated and busy being sorted delivery will take place tomorrow.
Thank you
Ram Management
Ram Hand To Hand Couriers's reply17 Dec 2024, 15:15
Official
Good day Rudrani,
I hope this message finds you well. We sincerely apologize for the delays you may have experienced with your recent order. Unfortunately, due to an unexpectedly high volume of parcels during this period, our delivery and processing times have been longer than usual.
Please know that we are actively working to resolve the situation as quickly as possible. Our team is committed to ensuring that all parcels are processed and delivered promptly, and we truly appreciate your patience and understanding. We will deliver the parcel as soon as possible.
We do humbly apologies for delay caused . The parcel has been updated and busy being sorted delivery will take place tomorrow.
Thank you
Ram Management
We do humbly apologies for delay caused . The parcel has been updated and busy being sorted delivery will take place tomorrow.
Thank you
Ram Management