TM
Thembelihle M

1 reviews | Active since May 2025

07 May 2025, 21:00

Poor Service And Delayed Delivery

Poor Service And Delayed Delivery. I’m Sick And Tired For Waiting For An Order I Don’t Even Know When I Will Get Since Last Week And When I Track An Order You Claim That You Tried To Call And Guys Need To Do Better Then This **** You’re Doing To Your Customers. If You Not Gonna Bring My Parcel By Tomorrow Plz Kindly Return It To Legit I Still Don’t Understand Why Would Legit Associate Themselves With Ram, Next Time Have To Leave A Not “ I Don’t Want RAM As My Courier “ Since Lastweek My Order Has Been Out For Delivery

0
Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply08 May 2025, 07:37
Official
Dear Paulinah Cele,
 
 
 We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed. 
 Please accept our sincere apologies for the inconvenience and frustration this may have caused.

We will arrange for parcel to be out for delivery and it gets successfully delivered to you . 

Thank you 

Ram Team