Poor service!

Me and my wife ordered 2 iPhones with Vodacom and Ram Couriers canceled the delivery 2 times without even contacting us and on the 3rd time they arrived and told my wife they can't give her the phones since the address changed. Mind you, they're the ones that changed it. This is uncalled for. If the big companies want to still have customers, they better cancel their contract with Ram Couriers!