poor service

Item: Ram Hand To Hand Couriers
Rating: 1
Author: Mapulane S

No matter how desperate you are never ever opt for Ram Hand to Hand Couriers their services are very poor! I was supposed to receive my delivery today but the delivery guy called me once and dropped the call immediately. When I tried to get back to him he did take my call.

Helpful (0)

Replies (1)

Ram Hand To Hand Couriers's replyOfficial

06 Dec 2024, 17:38

Good day Mapulane,

Due to the Black Friday and festive season rush, we are currently experiencing a significant increase in shipment volumes.

As a result, there may be delays of 48–72 hours in collections or deliveries on certain routes.

We are fully committed to providing you with a seamless customer experience and are working diligently to minimize these delays while maintaining the high standards you expect from us.

To check the latest status of your shipment, you can:

Track your parcel on our website.
Use WhatsApp: Send “Hi” to *** to access our self-service menu and select the tracking option.

We sincerely apologize for any inconvenience caused and greatly appreciate your patience and understanding during this busy period.

Ram Hand To Hand Couriers's reply06 Dec 2024, 17:38

Official

Good day Mapulane,

Due to the Black Friday and festive season rush, we are currently experiencing a significant increase in shipment volumes.

As a result, there may be delays of 48–72 hours in collections or deliveries on certain routes.

We are fully committed to providing you with a seamless customer experience and are working diligently to minimize these delays while maintaining the high standards you expect from us.

To check the latest status of your shipment, you can:

Track your parcel on our website.
Use WhatsApp: Send “Hi” to *** to access our self-service menu and select the tracking option.

We sincerely apologize for any inconvenience caused and greatly appreciate your patience and understanding during this busy period.