Poor Service

I was really disappointed to say the least about RAM's service yesterday. I have a consignment number K*** from Vodacom. Firstly this guy *** arrives here outside RAM's allocated delivery slot that is 8am - 5pm, thereafter he refused to accept digital proof of address in the 21st century. He is demanding a physical copy as if the physical copy is more valid or it will be certified. The guy refused to receive or scan the digital copy.

For heaven sake we are during the Covid-19 pandemic and you find people demanding physical copies, sure the reasoning should be considerate of what is happening. People are working from home and you busy demanding physical copies. Vodacom should have a word with these guys surely this can't be happening.

The guys refused to give me my parcel and said he will come back once I have a physical copy of my proof of address. I mean you are parked in front of my house with a house number and I'm providing you a digital copy what more do you want, this is really pathetic.