SM
Sharon M

1 reviews | Active since Aug 2020

15 Jan 2021, 16:42

Poor service

I am very annoyed by RAM for 2days I have been sitting for a delivery which they are failing to deliver. I have to stay home and wait, as if have no other commitments. This is unacceptable tracking number. I don't know what's the hold up tracking no LECR03-***7

0
Replies (5)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply16 Jan 2021, 14:53
Official
 Good day Lucky.

We are sincerely sorry that you were assisted by our consultant to your satisfaction.

Please provide to us the tracking number for your parcel so that we can be able tolook into what happened when the delivery was attempted. Please submit the tracking as a private reply as it is currently masked.

Kind regards. 
SM
Sharon M's update18 Jan 2021, 09:21
Reviewer Update
Tracking no: LECR03-***7. I see it's still says no delivery when I track it. And it's not even scheduled for delivery for today. So tell me do you just decide to go from delivering to not delivering at all. I will not be supporting Le Cruest online anymore and I will inform them on why. We wait so much for our parcels that we have purchased hey. Please sort out this mess.
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply18 Jan 2021, 12:12
Official
Good day.

Please note that the courier is out to be delivered the parcel today in Katlehong.

The courier support team has been advised to ensure that the delivery is done successfully today, without fail.

Kind regards.
SM
Sharon M's update18 Jan 2021, 12:15
Reviewer Update
Thank you very much.
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply18 Jan 2021, 19:10
Official
You are most welcome. Thank you for contacting us on email.