jR
jannike R

1 reviews | Active since Oct 2014

14 Jan 2024, 19:59

Poor service.

Bad Service... I Requested that I wont be in After a certain time.The Company then said that they will put my Through to the driver.Spoken to driver he said he will only be at the adresse after a certain time i waited delayed work by an hour and a half.Driver promised he would call so then i went to work.No call driver came to the adresse when no one was home.Never called and left.So i phoned them again they said that my parcel could now be delivered the week ahead.Which I wont be home again after a certain time.Poor service from couriers.

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply18 Jan 2024, 09:29
Official
Good day,

Thank you for reaching out to Ram Hand to Hand Couriers.  I would personally like to apologize for the delay and inconvenience you experienced with regards to your delivery.  We are glad that the parcel has been delivered successfully despite the delay we will always try and improve our service as best as we can.