DM
Daphne M
1 reviews | Active since Jan 2017
29 Mar 2021, 08:48
Poor Service
I was suppose to get my delivery on friday , when I track it says my delivery address is incorrect when it is not the first time they delivered to me using that address and I did not even receive a call before the delivery was. It is so disappointing when such a supposedly trusted company fails to deliver as promised.
Now I have no idea where my parcel is because when I track it is still showing friday's update.
Poor Poor service especially because they did not even call me to confirm before saying the address is incorrect.
Helpful (0)
Replies (4)0
Replies (4)
Ram Hand To Hand Couriers's replyOfficial
29 Mar 2021, 10:33Good day Daphne.
Apologies for the delayed delivery of your parcel and the inconvenience caused in this regard.
Please provide to us the tracking number for your parcel so that we can arrange to have your parcel delivered to you at the soonest possible time.
Kind regards.
Apologies for the delayed delivery of your parcel and the inconvenience caused in this regard.
Please provide to us the tracking number for your parcel so that we can arrange to have your parcel delivered to you at the soonest possible time.
Kind regards.
Ram Hand To Hand Couriers's reply29 Mar 2021, 10:33
Official
Good day Daphne.
Apologies for the delayed delivery of your parcel and the inconvenience caused in this regard.
Please provide to us the tracking number for your parcel so that we can arrange to have your parcel delivered to you at the soonest possible time.
Kind regards.
Apologies for the delayed delivery of your parcel and the inconvenience caused in this regard.
Please provide to us the tracking number for your parcel so that we can arrange to have your parcel delivered to you at the soonest possible time.
Kind regards.
DM
Daphne M's updateReviewer Update
29 Mar 2021, 11:33LMDM04-***8
DM
Daphne M's update29 Mar 2021, 11:33
Reviewer Update
LMDM04-***8
Ram Hand To Hand Couriers's replyOfficial
29 Mar 2021, 14:06Please provide the number as a private reply because it is currently masked and cannot be viewed.
Ram Hand To Hand Couriers's reply29 Mar 2021, 14:06
Official
Please provide the number as a private reply because it is currently masked and cannot be viewed.
Ram Hand To Hand Couriers's replyOfficial
29 Mar 2021, 15:16Please note that the parcel is scheduled to be delivered tomorrow at your address as per arrangement made this morning.
We do apologise for the delayed delivery of the parcel.
We do apologise for the delayed delivery of the parcel.
Ram Hand To Hand Couriers's reply29 Mar 2021, 15:16
Official
Please note that the parcel is scheduled to be delivered tomorrow at your address as per arrangement made this morning.
We do apologise for the delayed delivery of the parcel.
We do apologise for the delayed delivery of the parcel.