POOR SERVICE

I am writing to express my utter disappointment in the poor service I have received regarding my FNB order FNB ***. The order was supposed to be delivered last week Wednesday, and to date, it has been returned three times due to very vague reasons such as incorrect address and inability to reach the customer.

I made arrangements for the order to be couriered to my wife’s address, which included her mobile number. However, no one has reached out to either of us, or have they called the reception at the nominated address. This situation is absolutely ridiculous, and I am growing increasingly frustrated with the lack of communication.

I urgently need my new Garmin running watch to continue my exercise routine. If the order is not delivered by tomorrow morning, I will have no choice but to cancel it.

Could someone please at least call us to communicate what has transpired? This issue has been ongoing for nearly a week, and I would greatly appreciate an urgent resolution.

Thank you for your prompt attention to this matter.