Poor service

Placed on Vodacom page as well. Totally unacceptable service from Vodacom and RAM. Due to Vodacom placing incomplete delivery address and incorrect contact number. RAM could not deliver phone. After spending about 3hrs being pushed from "pillar to post" being direct to AI generated call center. I was told I'd get phone today (next Day). It was confirmed with RAM that I would get it, in the morning only to be told at 14:00 that it won't be. That 2 days wasted and probably all.my airtime. Never use online service again.