DR
Denise R
1 reviews | Active since Dec 2023
05 Sept 2024, 13:51
Poor service
Pathetic service from ram, customer support not helpful at all. Stinking attitudes, I had a Woolworths package delivered to someone that isn’t me and Ram refuses to assist in locating the package they just said call Woolworths.
Helpful (0)
Replies (2)0
Replies (2)
Ram Hand To Hand Couriers's replyOfficial
09 Sept 2024, 13:46Dear Denise Reddy
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
This was delivered back at the sender’s address, please advise if you have received your parcel now ?
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
This was delivered back at the sender’s address, please advise if you have received your parcel now ?
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply09 Sept 2024, 13:46
Official
Dear Denise Reddy
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
This was delivered back at the sender’s address, please advise if you have received your parcel now ?
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
This was delivered back at the sender’s address, please advise if you have received your parcel now ?
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
DR
Denise R's updateReviewer Update
09 Sept 2024, 14:42I have not received my package!
DR
Denise R's update09 Sept 2024, 14:42
Reviewer Update
I have not received my package!