AMvJ
Anna Maria van Jaarsveld

1 reviews | Active since Nov 2015

28 Sept 2021, 21:13

Poor service

I upgraded 2 contracts with vodacom. RAM is the courier company that they use for delivery. After 8 days I'm still waiting for my 2 devices. At the end of every day I receive a text that there were no answer after keeping my phone on and with me the whole time. The truth is that there werw no calls from RAM. Tomorrow will be day 9, and around 5 I'll get the same text and o device will be delivered. Wonder how long this will continue

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Replies (1)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply29 Sept 2021, 09:05
Official
Good morning Anna.

Apologies for the experience you had with the delivery service for your consignments.

Please provide to us the tracking number for your parcel so that we can be able to assist in having the parcel delivered to you at the soonest possible time.

Kind regards.