POOR SERVICE

RAM was suppose to deliver my package for more than a week now. There first attempt on 03/05/2019 failed as they came to to deliver my package at my WORK address after 18:00. Did not even receive a phone call from them to say the delivery was unsuccessful. I tracked my parcel online and inquired with a Nicole on the online chat widget that they please deliver my parcel before 15:00. Nicole assured me that she will arrange delivery on 07/05/2019. I then waited at my place of work until 18:00 pm and no delivery took place.

I tracked my parcel again on 10/05/2019 and saw that RAM attempted to deliver the package on 09/05/2019. Yet again the reason for the unsuccessful delivery was that the client was not contactable. I never received any phone calls to indicate that they attempted the delivery. Now I have tried to phone them, however, the line just drops. Tried to chat on the widget, however, there is no response. Emailed their customer service, also no response.

I just want my packaged to be delivered!!