poor service

Firstly, RAM couriers were given the incorrect contact details so I was not told the phone would be delivered last Friday 12th October 2018.

I called Vodacom on Saturday 13th October 2018. I was told the couriers would be informed.

I called the couriers Ram and spoke to Adrian on 15th October. He said it will be delivered today after 2pm.

I call to follow up to be told that the parcel is sent to Vodacom. This is utter incompetence and poor planning Vodacom.

I want this phone delivered TODAY. Failure to do so will result in me cancelling this contract.