oM
oupa M
1 reviews | Active since Jun 2019
05 Mar 2025, 21:00
Poor service
Poor service ever... 😈They dnt book appointments that they are going to deliver,, they call you wn they are in the way and if you are not in the house they dnt deliver🤔🤔and the driver was very rude and also receptist I called to complain had worse attitude. She even put me on hold for morethan 30m and dropped the call. When I ask to spk to mananger... I wonder why mtn other company is using them or any other company..nxaaa
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Ram Hand To Hand Couriers's replyOfficial
06 Mar 2025, 16:37Dear oupa
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
unfortunately with orders we need you to be present and cannot deliver to anyone else hence we encourage your service provider to produce an address where you are available at the most .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
unfortunately with orders we need you to be present and cannot deliver to anyone else hence we encourage your service provider to produce an address where you are available at the most .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
Ram Hand To Hand Couriers's reply06 Mar 2025, 16:37
Official
Dear oupa
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
unfortunately with orders we need you to be present and cannot deliver to anyone else hence we encourage your service provider to produce an address where you are available at the most .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.
We apologize for failing to meet our promised delivery times and commitments. We understand the importance of reliable and timely deliveries and communication should have been made to you regarding the reason as to why the parcel was delayed.
Please accept our sincere apologies for the inconvenience and frustration this may have caused.
unfortunately with orders we need you to be present and cannot deliver to anyone else hence we encourage your service provider to produce an address where you are available at the most .
We are taking the necessary steps to address the issues that led to these delays, including upgrading our infrastructure as well as enhancing our logistics processes to provide a seamless service.
Once again we humbly apologize and appreciate your patience and understanding.
Sincerely,
RAM Team.