SM
Sphamandla M

1 reviews | Active since Oct 2021

13 Oct 2021, 18:50

Poor Service

Good day,

Please see below email sent yesterday by rain team.

"Good day

Ram will deliver tomorrow between 8am to 5pm ..."

I am yet to receive my delivery.

0
Replies (3)
Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply14 Oct 2021, 08:15
Official
Good day Siphamandla.

Because the address was incomplete and needed to be updated today, the hub rectified the delivery address.

The hub states that the parcel is to be dispatched for delivery tomorrow.

Kind regards.
SM
Sphamandla M's update14 Oct 2021, 08:26
Reviewer Update
Funny how you say my address was incomplete when I've been using the same address for all my deliveries with other companies and had no issues.

It is also funny that I was told that you guys are not using GPS. I'll assume that's my fault.

There was absolutely nothing wrong with my address.

Ram Hand To Hand Couriers
Ram Hand To Hand Couriers's reply14 Oct 2021, 11:24
Official
You were called this morning to update the delivery address, weren't you?

The address was not provided in full by the company sending you the parcel.