MA
Mohammed A
1 reviews | Active since Feb 2017
08 Dec 2020, 14:23
Poor poor service
Ordered a cellphone contract online and Vodacom promised delivery by RAM by latest Wednesday 2 December. Despite Vodacom contacting them as well as over 6 calls to the call center of the past few days I keep receiving promises and system updates for delivery yet nothing has happened. Gone a further 3 days now and no delivery! Vodacom should consider changing courier partners.
Helpful (0)
Replies (4)0
Replies (4)
Ram Hand To Hand Couriers's replyOfficial
08 Dec 2020, 16:28 Good day Mohammed.
Please provide to us the tracking number for your parcel so that we can be able to assist.
We do apologise for the inconvenience caused.
Kind regards.
Please provide to us the tracking number for your parcel so that we can be able to assist.
We do apologise for the inconvenience caused.
Kind regards.
Ram Hand To Hand Couriers's reply08 Dec 2020, 16:28
Official
Good day Mohammed.
Please provide to us the tracking number for your parcel so that we can be able to assist.
We do apologise for the inconvenience caused.
Kind regards.
Please provide to us the tracking number for your parcel so that we can be able to assist.
We do apologise for the inconvenience caused.
Kind regards.
Ram Hand To Hand Couriers's replyOfficial
08 Dec 2020, 21:34We have referred to you as Mohammed, with the appearance of the previous reply.
The matter has been escalated to the branch manager so that they can be able to contact you and advise of an urgent delivery arrangement, as the parcel was supposed to be dispatched for delivery for some time now.
Kind regards.
The matter has been escalated to the branch manager so that they can be able to contact you and advise of an urgent delivery arrangement, as the parcel was supposed to be dispatched for delivery for some time now.
Kind regards.
Ram Hand To Hand Couriers's reply08 Dec 2020, 21:34
Official
We have referred to you as Mohammed, with the appearance of the previous reply.
The matter has been escalated to the branch manager so that they can be able to contact you and advise of an urgent delivery arrangement, as the parcel was supposed to be dispatched for delivery for some time now.
Kind regards.
The matter has been escalated to the branch manager so that they can be able to contact you and advise of an urgent delivery arrangement, as the parcel was supposed to be dispatched for delivery for some time now.
Kind regards.
MA
Mohammed A's updateReviewer Update
09 Dec 2020, 13:58My item has been delivered. Thank you for resolving so promptly.
MA
Mohammed A's update09 Dec 2020, 13:58
Reviewer Update
My item has been delivered. Thank you for resolving so promptly.
Ram Hand To Hand Couriers's replyOfficial
09 Dec 2020, 21:34You are most welcome. Thank you for contacting us on Hello Peter.
Ram Hand To Hand Couriers's reply09 Dec 2020, 21:34
Official
You are most welcome. Thank you for contacting us on Hello Peter.