FB
Frik B
1 reviews | Active since Feb 2020
03 Feb 2020, 16:59
Poor or non-service
On Friday the 31st of January, I inquired about a parcel, it took me 12 minutes and 36 seconds before I got to an agent, she told me to hold the line...... 7 minutes after this, she told me she will phone back. Today 3 February the same, at lease a waiting time to speak to an agent 5 minutes and at the end we will call you back, Absolutely poor service and definitely my choice of courier ever! I still did not receive my parcel 16h58 after a promise for today and call back
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Ram Hand To Hand Couriers's replyOfficial
04 Feb 2020, 12:03 Good day.
Apologies for the service you received from RAM. Please provide us with the waybill number of the parcel so we can remedy the delivery issue at the soonest possible time.
Apologies for the service you received from RAM. Please provide us with the waybill number of the parcel so we can remedy the delivery issue at the soonest possible time.
Ram Hand To Hand Couriers's reply04 Feb 2020, 12:03
Official
Good day.
Apologies for the service you received from RAM. Please provide us with the waybill number of the parcel so we can remedy the delivery issue at the soonest possible time.
Apologies for the service you received from RAM. Please provide us with the waybill number of the parcel so we can remedy the delivery issue at the soonest possible time.