SB
Sydwell B
1 reviews | Active since Nov 2016
24 Nov 2021, 15:36
Poor delivery service
Why are you making my parcel non delivery without any attempts to contact me or come to my house. This is not acceptable. Customer service agent by the name of Andile left me hanging on the phone for 15 minutes. I never experienced such a bad service. *** phone me
Helpful (0)
Replies (4)0
Replies (4)
Ram Hand To Hand Couriers's replyOfficial
24 Nov 2021, 16:53Hello Sydwell.
Please provide to us the contact number for your parcel so that we can be able to assist to have your parcel delivered to you at the soonest.
Kind regards.
Please provide to us the contact number for your parcel so that we can be able to assist to have your parcel delivered to you at the soonest.
Kind regards.
Ram Hand To Hand Couriers's reply24 Nov 2021, 16:53
Official
Hello Sydwell.
Please provide to us the contact number for your parcel so that we can be able to assist to have your parcel delivered to you at the soonest.
Kind regards.
Please provide to us the contact number for your parcel so that we can be able to assist to have your parcel delivered to you at the soonest.
Kind regards.
SB
Sydwell B's updateReviewer Update
24 Nov 2021, 17:36K***
SB
Sydwell B's update24 Nov 2021, 17:36
Reviewer Update
K***
SB
Sydwell B's updateReviewer Update
25 Nov 2021, 22:47You are not Addressing my complaint of yesterday. You are not even apologizing.
SB
Sydwell B's update25 Nov 2021, 22:47
Reviewer Update
You are not Addressing my complaint of yesterday. You are not even apologizing.
Ram Hand To Hand Couriers's replyOfficial
26 Nov 2021, 10:28We have address your complaint about a parcel that is not delivered, and made necessary arrangements to have it delivered on the next day - earlier.
Ram Hand To Hand Couriers's reply26 Nov 2021, 10:28
Official
We have address your complaint about a parcel that is not delivered, and made necessary arrangements to have it delivered on the next day - earlier.