PN
Precious N
1 reviews | Active since Jun 2016
14 Jun 2022, 13:31
poor delivery service
RAM couriers is really *********** when it comes to delivering parcels on time. I waited for my delivery for about a week the driver went to the wrong address twice and the error was blamed on me saying I provided an incorrect address on my waybill. I had to call in everyday to check if I would be receiving my parcel only to be told yes but nothing came of it . When I requested to pick up the parcel myself since they are failing to deliver I was told they don't have an option for collection and I would receive the parcel the next day . It has been a week and I am still waiting for my DELIVERY.
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Replies (3)PN
Precious N's updateReviewer Update
14 Jun 2022, 14:10yes I am
PN
Precious N's update14 Jun 2022, 14:10
Reviewer Update
yes I am
Ram Hand To Hand Couriers's replyOfficial
14 Jun 2022, 14:40Thank you for the confirmation.
due to the address reflecting Tembisa as the suburb the delivery was facilitated by our Hub in Isando and the Olifantsfontein area deliveries are facilitated by our Hub in Centurion. This is why delivery was not attempted today.
We have amended and update the delivery details and your parcel will be re-directed to Centurion this evening. Can I assist and arrange delivery for tomorrow, will you be available ?
due to the address reflecting Tembisa as the suburb the delivery was facilitated by our Hub in Isando and the Olifantsfontein area deliveries are facilitated by our Hub in Centurion. This is why delivery was not attempted today.
We have amended and update the delivery details and your parcel will be re-directed to Centurion this evening. Can I assist and arrange delivery for tomorrow, will you be available ?
Ram Hand To Hand Couriers's reply14 Jun 2022, 14:40
Official
Thank you for the confirmation.
due to the address reflecting Tembisa as the suburb the delivery was facilitated by our Hub in Isando and the Olifantsfontein area deliveries are facilitated by our Hub in Centurion. This is why delivery was not attempted today.
We have amended and update the delivery details and your parcel will be re-directed to Centurion this evening. Can I assist and arrange delivery for tomorrow, will you be available ?
due to the address reflecting Tembisa as the suburb the delivery was facilitated by our Hub in Isando and the Olifantsfontein area deliveries are facilitated by our Hub in Centurion. This is why delivery was not attempted today.
We have amended and update the delivery details and your parcel will be re-directed to Centurion this evening. Can I assist and arrange delivery for tomorrow, will you be available ?
PN
Precious N's updateReviewer Update
15 Jun 2022, 09:00More lies from RAM after a consultant responded to my review they had promised that delivery would be scheduled for the next day and today I called into the call Centre where the agent confirmed the parcel has not been dispatched as delivery was not scheduled on their side and yet another days goes by where I will not be receiving my parcel from RAM total *******.
PN
Precious N's update15 Jun 2022, 09:00
Reviewer Update
More lies from RAM after a consultant responded to my review they had promised that delivery would be scheduled for the next day and today I called into the call Centre where the agent confirmed the parcel has not been dispatched as delivery was not scheduled on their side and yet another days goes by where I will not be receiving my parcel from RAM total *******.