Poor Delivery and Customer service

False Delivery Attempts - I am extremely dissatisfied with the handling of my delivery. Your portal reflects three failed delivery attempts, yet no courier ever came to my property. This is misleading and unacceptable.

I even provided an alternative contact number for one of my tenants to ensure accessibility, but no one from RAM Couriers contacted them or arrived at my address. On a previous occasion, I received a call stating that my parcel was out for delivery and that I should ensure someone was at home. I comp****, but once again, no courier arrived. Despite this, your system was updated to show failed attempts.

Now, my order is being returned due to these alleged attempts, which never occurred. This situation is highly frustrating and reflects poorly on your service.

I demand urgent investigation into why false delivery attempts were recorded and immediate corrective action to ensure my parcel is delivered without further delay. I also expect accountability for the inconvenience caused, including appropriate service recovery or compensation.